Monitoring the efficiency of sales department
Sales
Before: In a real estate agency, two employees spent about 1 hour each day preparing a report on the effectiveness of the sales department for the previous day. To prepare the KPI report, the employees collected the information manually from the call management systems – AVR and CRM.
Now: An RPA bot starts collecting all KPI data at 1 am every night and prepares a report similar to how the sales managers previously did manually.
