Before: Two HR managers and an accountant at an outsourcing company spent 30 minutes each day processing electronic vacation requests in the HR request management system. The HR managers checked the requests to ensure that the employee had enough vacation days remaining and had approval from their supervisor, and then forwarded the request to the accounting department for vacation payment processing. The accountant then created a vacation document in the payroll system based on the request. The payroll system automated vacation payment procedure was launched twice a week according to a configured schedule.
Now: An RPA bot automatically checks for new vacation requests in the HR system, checks for manager approval and sufficient vacation days remaining, creates a document in the payroll system, and processes vacation pay the same day. The bot also sends email notifications to the HR manager and accountant. As a result, the outsourcing company has improved employee satisfaction and reduced employee turnover by 2%.